Desktop HD Copy 47.png

Onboarding Experience

Learning Experience in Adobe Apps

 
App Icons.png
 

There are a few adobe Apps running in the market for long time. However almost every app is suffering from the problem of insufficient transfer from registering users to active users. While we're trying to design the best onboarding experience for each one, we were also in coordination to create the smooth experience for the whole ecosystem. 


Overall experience in Photoshop Fix

Photoshop Fix has the end to end "Import Image -> Retouching -> Export" flow.

Photoshop Fix has the end to end "Import Image -> Retouching -> Export" flow.


Competitors Research

5 Top competitors with relative complete onboarding design in the App store.

5 Top competitors with relative complete onboarding design in the App store.

Screenshots of the onboarding/ tutorials in photo editing apps.

Screenshots of the onboarding/ tutorials in photo editing apps.


Design For Photoshop Fix 

Contextual, in UI context, animated, event triggered tutorial

onboarding-video_1-Recovered.gif

Part 1 - contextual guidance

When the user loses clues to start, giving guidance to help.

When the user loses clues to start, giving guidance to help.

Part 2 - contextual animated tutorial

A question mark to start/dismiss on canvas tutorials for each tool.

A question mark to start/dismiss on canvas tutorials for each tool.

Example: Liquify in Photoshop Fix

Example: Liquify in Photoshop Fix

Screenshots of the onboarding method in Smooth task.

Screenshots of the onboarding method in Smooth task.


Implementation in other apps

Adobe Comp, Photoshop Fix, Photoshop Mix on iphone and iPad

Adobe Comp, Photoshop Fix, Photoshop Mix on iphone and iPad


In Build

The chart shows the usage report of the on-boarding feature in Fix in the month of January. The total number of unique visitors on iOS in the month of January is 1,339,786 (on-boarding is only available in iOS version of Fix). The graph shows that up to 18% of users experienced one or more on-boarding workflows. 16.4% of users saved their change at the end which is a very good indication. It tells us that about half the users were happy about the result after completing one or more workflows (this math is not derived from this report but from another). The feature is successful after implementation.